Julia Lakeland is uMotif’s Vice President, Customer Success, EMEA/APAC. In this leadership role, she is responsible for ensuring customer success and delivery excellence across the company’s EMEA and APAC client base.
With over 25 years of experience in delivering technical clinical trial solutions to the life sciences industry, Julia has spent 15 years building and leading global client operational delivery and support teams for Phase III/IV clinical trials. Her extensive expertise spans a wide range of clinical technology systems, including IRT, EDC, CTMS, eCOA, logistics, and digitalization. Complementing her operational experience, Julia also has 10 years of experience in product management, positioning her uniquely to drive the company’s Customer Success strategy.
A proven business leader, Julia is known for her thought leadership on emerging market trends and her ability to lead global teams effectively. She is deeply passionate about improving the user experience in clinical trials and delivering products and services that enable the rapid and safe introduction of new treatments to market.
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