Patient Transport with Uber Health

Our partnership with Uber Health alleviates burden for those with limited ability to drive, physical or mental barriers, or reliance on a caregiver.




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Up to 50% of patients cite transportation challenges as a reason not to enroll in a clinical trial.

Simpler for Patients

With Uber Health, sites in the United States can make it easier for patients to travel to their visits. Patients and site staff can schedule Uber Health rides to and from site visits or other approved destinations, helping patients make their key study visits.

iPad screen showing Uber Health’s “Schedule Your Ride” interface. The top half displays a stylized map with a circle icon on the left and a square icon on the right connected by curved and straight route lines. Below, a rounded panel titled “Your Ride” contains labeled input fields for Rider Name, Rider Email, Pickup Location, and Dropoff Location. To the right are two Trip Options cards (one highlighted) under an “Uber Health” tab, and at bottom right a green “Schedule Ride” button. A dark blue header bar at the top reads “Schedule Your Ride” with a hamburger menu icon on the left.
A MacBook laptop displaying the uMotif Portal interface. The top navigation bar is dark blue, showing a flower-like logo and “uMotif Portal.” Below, the page title reads “Patient Ride Details.” A horizontal status tracker shows five steps—Processing, Accepted, Arriving (highlighted with a car icon), In Progress, Completed. Beneath on the left is a stylized map with a circle start point and square end point connected by curved and straight lines. To the right are two sections of text: “Trip Details” listing Status: Arriving; Rider Initiated?: Yes; Request Created: 27-Nov-2025 10:03 AM; Scheduled Date: 27-Nov-2025 10:30 AM; Pickup Address: Home; Dropoff Address: Site; and “Rider Details” listing Participant ID: ABC01-12345; Current Phase: Visit 3; Site: 002; Date Registered: 15-May-2025. At the bottom of the screen is a thin gray shadow of the laptop’s body.

Fast and Easy for Sites

Sites use the online portal to set up rides for their patients. In just a few minutes rides are booked, patients are supported, and appointments can be made with confidence.

Centralized, Controlled Billing for Sponsors

All study billing is centralized and managed by uMotif within sponsor’s study budget. We relieve the financial and organizational burden on patients, helping increase enrollment and retention, and make the process simple for sites.

A schematic network of circular nodes on a white background connected by light gray lines. Four outer nodes each contain a dark blue car icon above the word “Uber” in pink. At the center is a larger dark blue circle outlined in white, showing a white document icon with bullet-list lines and a dollar-sign circle, labeled “Centralized Billing” in white below the icon.

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Learn about our Patient Ride solution.

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